4. Scope of Services

• Wellzino provides concierge and support services, including document preparation, appointment booking, customer assistance, and follow-up.
• Wellzino is an independent service provider. We are not affiliated with the Lagos State Government, LASRRA, the Central Bank of Nigeria, or any bank. Official registration, approval, and issuance of government IDs or financial instruments remain the responsibility of the respective agencies.
• Fees paid to Wellzino cover our support services only and not any government charges, unless otherwise expressly stated.

5. Use of the Website

You agree to use the Platform solely for lawful purposes.

You may not use the Platform in any manner that could damage, disable, overburden, or impair our systems.

Unauthorized access, data scraping, reverse engineering, or fraudulent use of the Services is strictly prohibited.

6. Fees & Payments

Service fees are communicated before service confirmation.

Payments must be made using approved payment methods.

All fees are non-refundable unless otherwise stated in writing.

7. Third-Party Services & Government Agencies

Certain Services involve third-party agencies or government institutions. Wellzino does not control, and is not responsible for, the policies, timelines, or outcomes of such entities.

We disclaim liability for delays, denials, or errors attributable to such third parties.

8. Intellectual Property Rights

All materials on the Platform, including text, graphics, logos, and software, are owned or licensed by Wellzino and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any part of the Platform without prior written consent.

9. Privacy & Data Protection

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and safeguard your information.

By using our Services, you consent to the collection and use of your information in accordance with our Privacy Policy.

10. Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

Wellzino makes no guarantees regarding approval, issuance, or timelines of government-related processes.

To the fullest extent permitted by law, Wellzino shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of the Services.

11. Indemnity

You agree to indemnify and hold harmless Wellzino, its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Services.

12. Termination & Suspension

We reserve the right to suspend or terminate your access to the Services at our discretion if you breach these Terms or engage in unlawful activity.

Termination does not relieve you of obligations incurred prior to termination.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any disputes shall first be attempted to be resolved amicably. Failing that, disputes shall be subject to the jurisdiction of the courts of Lagos State, Nigeria.

14. Changes to Terms

We may update or modify these Terms at any time without prior notice.

Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

For questions or concerns about these Terms, you may contact us at:

Wellzino
Office: 3 Lingentic Plaza, Alakija Bus Stop, Satellite Town, Amuwo Odofin, Lagos.
Phone: +2349016491821
Email: [email protected]